Flexible, personalised and digitally enabled learning
hi everyone and welcome to this special
Manchester 2035 podcast on flexible
personal and digitally enabled learning
I'm here today with a fabulous panel
I've got April Craig and Katie and we're
going to take a look into the Sprint
groups to see what they've been
discussing and what Big Ideas are coming
out um I'm first going to ask my
fabulous guests to introduce themselves
so I'll start with April I like the
fabulous bit Jewels that's a good start
so I'm April McMahon I'm vice president
for teaching learning and students
brilliant Craig and I'm Craig best I'm
the director of student and academic
Services um and I'm Katie I'm the
faculty of humanties officer at the St
Union thank you so much all for being
here so I'm going to dive straight in
and ask you you what is a Sprint group
and what was the focus of your Sprint
group we've all been learning this
terminology I'm I'm I'm a linquist so
I'm really lucky here I'm used to oh
that's a new word so I get quite excited
um but it was really a way of taking all
of the insights that we got through
those workshops that we were engaged in
before Christmas which were sort of
epically good fun actually the ones on
um on teaching and learning and students
and we we needed to find a way of
getting all of those insights and
figuring out which ones went together
and over quite a short period of time
during February uh we've had a group
which has genuinely been sprinting along
and trying to figure out how we get the
common themes out of those and how we
then say this is the North Star that
we're pointing at this is what we really
want by Manchester 2035 in that area
brilliant and staying on new terminology
people will also be hearing about the
leaps so what what is the kind of leap
you were working on could you say more
about that so so so the idea of the leap
is uh there's part of this is that's
about fixing the foundations and I'm
sure we'll talk a little bit more about
that as we go because we need to be in a
position where we've got the systems
right and things just work and that
isn't always quite true entirely at the
moment but then having got those
foundations where do we want to jump to
what's the what's the big thing by 20 35
shall I tell you what yeah give me a
headline give me a headline we'll dive
deeper into all of this but a headline
would be great we really want all
Manchester students by 2035 to be
properly equipped to thrive to belong to
succeed and to lead so that's right
through their student Journey from when
they come to us actually from when they
hear about us in the first place
everything should be about supporting
our students um and helping our
colleagues to support students to thrive
to belong to succeed and to lead that
sour leap and where are the big
challenges over the next decade that
we're hoping to address with this leap I
don't know April if you want to start
and then I'll I'll hear from the panel I
can I I can start uh cost of living
isn't going away um we are incredibly
fortunate among UK and indeed world
universities that we have a great
tailored package of student financial
support
but it's never enough and if we really
want to do the social justice thing
properly which is a key commitment for
the University and bring in Talent from
wherever it comes from and whatever
backgrounds people might have they
should be equipped to thrive here then
we've got to look at the money we've got
to look at how we support students to
make the best of their time at
Manchester and to go beyond their
academic work because employers are are
really Keen to to find students who have
loved their subject but who've also
found their people you know in terms of
the other things that they've done in a
co-curricular way and that's also about
making sure that we do student support
in the best possible way that we can so
let me start by pitching in that one as
the challenge great Craig from your
perspective are there any other big
challenges in the teaching and learning
space that that we really need to focus
on as we drive this new strategy yes so
I think there's a couple there but I do
I do think when we my general view is
when you talk about challenges there are
opportunities and I think the biggest
challenge we have is the unknown you
know that we can be one thing we can be
certain of is uncertainty and I think
that's really important as we approach
this is how do we equip our Learners how
do we equip our colleagues how do we
equip the institution to manage that
level of uncertainty and I think a lot
of it is about helping our students in
particular develop and our staff develop
those competencies and skills to address
the Ever Changing world and I think
that's really important how do our
students work as a community how do they
work with the regional or Global
communities to address some of those
real challenges that we see um I think
with opportunities technology can be
seen as a challenge but I do think it's
absolutely essential that we embrace it
as an opportunity and I think that will
fundamentally change how we're current
and and seen as an institution it's not
just regionally established but is also
globally established and Katie what are
we hearing from from students so what's
kind of front of mind for them and you
know how can we use the Manchester 2035
strategy to address some of their
concerns as well I think I think what
April said about cost of living is
absolutely right and I think you know
looking at what's going on kind of in
the National National policy and you
know the tuition fee is going up I think
that's a massive concern for students
and I think it's a concern when we're
looking at you know access success
progression and how that's going to
support students to succeed and students
from lower income backgrounds as well
because I think that is something that
really really concerns me is you know is
this going to put students off from
applying to University you know like in
that kind of initial stage when they're
at college and then also kind of how are
we supporting them when they're here
because you know writing an essay might
seem simple to someone who's gone to a
certain type of school that the natural
progression was for them to go to
university but for some students that
actually is a real push and I mean I got
to University and I was like how do I
write an academic essay no idea so I
think that's going to be something that
we really need to think about in the
future just because we're going to have
a whole different makeup of Sho students
so that would be my and I think there's
a really interesting point there CU is
education 10 years time about coming
here and writing an essay you know
technology we all understand or just
about use chat GPT or co-pilot you know
that coming to University and acquiring
knowledge in the way that in which we
typically think writing essays and
presenting it back probably is a thing
of the past and it's not being scared of
that but it's about how we then get our
Learners and our community using that
knowledge as an applied way in the real
world or authentically which I think is
the really exciting bit and I think
there is a fine line between supporting
our students to be able to do those core
skills but also thinking very
differently about how we have knowledge
exchange how we learn as an institution
brilliant thank you so let let's move on
to kind of inside the Sprint so the
first thing I'm really interested in is
you had I think there were 22 workshops
across all themes there were over 5,000
comments submitted how did you
practically use all of that to inform
your Sprint discussions well the Sprint
has worked through the teaching and
learning strategy group um we're about a
quarter of it um on this panel today and
we've had people coming into those
Sprint meetings who are from particular
parts of the community as well just to
make sure that we've got full access to
the different View points that we had in
the workshops gosh there was a lot of
stuff that came through the workshops um
we had padlets open we had people
pitching in um in the room we got a
really high level of Engagement through
the workshops on our theme so we're
really pleased about that and what we
did with with that was to try to isolate
what are the really key important issues
for people who are feeding in um and as
well as the workshops of course Katie
and her colleagues from the Student
Union did a lot of firsthand work with
student groups to to feed in student
Viewpoint as well so we were hearing
from all different parts of our
community so if I take an example
because it might bring it to life a
little bit one of the things that came
through in every single meeting was
belonging and it was such a big theme
and often we're told oh don't get into
belonging because it's hard to measure
it's difficult to quantify but actually
if it's a thing that people feel really
really strongly that they want out of
their University experience it's true
for staff as well as students they want
to have an institution a university that
they feel part of that they feel
welcomes them sees them is listening to
them and actually is acting on that and
so one of the earliest decisions we made
was that belonging had to be front and
center in what we were going to seek to
deliver and that's why it's one of those
key words you know that's in part of our
leap so maybe that just gives you an
illustration of the way that we tried to
work yeah 100% like we've obviously had
a lot of conversations with students
about flexible and personalized learning
and kind of thinking about how we can
use that and and what it means to them
as well because I think we we talk about
it a lot but really what does that mean
to a student so we had our so for for my
particular because I work in the faculty
of humanities so we had a faculty Forum
where we spoke about personalizer and we
asked students like what what does this
mean to you like what what does
personalized mean and they gave us some
really good feedback and you know it was
it was things like to do with academic
advising you know feeling like they have
that person they can go and talk to it
was about like them be feeling like the
lectures were interactive and like they
were getting that kind of not onetoone
support but a lot more personalized
support than it would be if you're sat
in an electure theater of 200 so that
was really really useful to get that
feedback and we've used that and that's
been fed in and you know it's it's
really useful kind of thinking about
course unit choice as well and how what
is good choice to students what is
useful to them um and I think that's
kind of been fed into to a lot of
different programs actually that are
going on at the moment and then on the
belonging bit I think we've we've spoken
a lot about like inclusivity in the
curriculum and you know like decaling
the curriculum we've been working on
that a lot of the students union and
kind of working with the university on
that and that's really a core part of
this as well it's that we have a very
diverse student body how are we making
sure that their views are being
reflected through the curriculum but
also in like the small interactions that
they have every single day like how do
they feel like they really belong to
Manchester and not just to England or to
the UK but to Manchester and that's
something we've been working on a lot in
the Sprint in terms of kind of you know
how how the Sprint group reacted to to
different ideas was there quite a lot of
consensus so yes obviously about
belonging but were there maybe other
ideas where you know the the group was
kind of split or maybe things where we
thought well we should aim here but
actually you know there's all these
things we have to fix first before we
can even think about doing that yeah on
the ground there are some things that
just need fixing there are some things
that need revolutionizing from processes
to the way in which we engage across a
brilliant University they need fixing
they might not seem so attractive but
they are transformation transformational
and they are foundational and that's
partly what's going to be reflected I
would like to see is you know let's
carry on with that ambition we'll have
ai personalized AI we we will attach new
activities that's brilliant but let's
get the foundations right in the first
couple of years and let's build upon
that and I think that's what's really
exciting but it does mean consistency it
does mean there is a world where we
might need to look at that dreaded word
called standardization but let's do it
in a way in which it makes sense not
everything needs to be standardized but
for us to be able to move forward we do
need a level of consistency around what
does optionality mean how do we use
Universal Design for Learning for
inclusivity so I think that was probably
the biggest question on some of us
wanted to make sure we get the house in
order for us to build and then there was
that challenge of where do we go
brilliant so this is I guess the bit
we're most excited for so what are the
kind of transformational ideas that are
coming out of your Sprint and that will
then kind of go back to the community um
so people can discuss and learn more if
I gave you two one would be student
advising and the other would be um how
we deliver our teaching and learning
where students are located if you like
so advising I mean at the moment as
Katie said academic advising is a great
way of supporting students and making
sure that they have firsthand personal
contact with academic members of Staff
when it works it doesn't always work and
one of the biggest issues that we hear
from students is one person will have
had a Fant fantastic experience has felt
really seen and looked after someone
else will say I don't know who my
academic advisor is and when we've got
that level of difficulty yes we can fix
the foundations but what if we looked at
it a little bit more radically which
bits of that advising really need to be
done by academics because as a
university we're really we're we're
great at saying here are the new shiny
ideas not so good at stopping stuff
maybe
and one of the the key issues for us as
we move forward is how do we make space
for all this new shiny
fabulousness um and some of that might
be by cutting back on some of the things
that don't work so well in the world
that we're in now so perhaps in the
future we want to look at advising for
students and figure out which bits need
to be by academics who does the rest do
we need to really have a new cohort of
Staff whose job that is to be really
fantastic professional advisors and if
we go down that route how do we then
make other opportunities for students to
have uh really meaningful interactions
with academics so there's a piece
around uh student advising which is
going to be a bit controversial for us
to sort out the details on but we've got
to be honest and open about the fact
that we can't keep doing things exactly
as we're doing them at the moment when
some of those don't work for all of our
students and the same is true for the
second example which would be how we
deliver where we deliver and uh nobody
is saying that Manchester is going to
stop being a fabulous place for oncampus
teaching and learning it's absolutely
brilliant if you've got a student who
can come here um but what about all of
the population of the world and even the
UK who can't take advantage of a
Manchester education because they can't
just put down their lives jobs stop
everything that's happening at home and
come here for three years five years one
year what do we do for those folks and
we've been doing a huge amount of
foundation setting through the flexible
learning program for the last several
years but how does that look at
Manchester
2035 as suppose Katie from your
perspective you know how do you think
this will will kind of land for students
this idea of more partnership learning
being embedded in communities like
different ways of learning yeah I think
it's you know that kind of being able to
know that you've you've done something
that applies to maybe something you want
to do in the future or just being able
to apply like what you've learned
because that's something that I found I
I always knew I wanted to do a placement
year as a student um and then end up
doing this but you know I think if I'd
had more
you enjoyed your time with us I
have I really have and I think like but
it is about you know getting out into
the community like being able to do
something I mean I'm really interested
in public sociology which is to do with
you know speaking to and bringing people
into letting the community like lead the
research that you're doing and I think
that that is really what we want to do
here and I think that's a really good
experience for students and you know
even then going on into their career to
whatever they want to do next whether
it's setting up a coffeee shop whether
it's just working at their local
supermarket whatever they want to do
next they've got these competencies that
they can they can take and um and that
will support them in the future um and I
think there's another thing about you
know it was what April was saying about
this flexible delivery and you know how
long should a student be able to take to
complete a degree should it be three
years or should it be 10 you know a lot
of places you know in kind of Europe
Central Europe you can complete a degree
in whatever time you want and I think
that that is something that we should be
looking at especially in the age of this
cost of living crisis that we're in
where people can't afford to sometimes
study for three years at once they might
need to take a year out to work and earn
a bit of money so so yeah I think you
know there are a lot of Big Ideas that
can be um really really good for
students and I think what's interesting
is the ideas here today they're hot off
the press you you had your final Sprint
group meeting yesterday so this is a a
really a first look into um the Big
Ideas coming out from the 31st of March
we are going to be in Nancy Rothwell
building with a popup exhibition where
people can discover all the Big Ideas
coming out of the various Sprint groups
and also see how they kind of work
together and how they're cross cutting
we're also going to have a really great
digital platform that people can use to
feed in so they can't make it in person
though ideally we want them to do both
there will be a digital feedback
mechanism as well so we're really Keen
that as many people as possible come
along whether that's staff students or a
wider community members
